With Midland IT’s managed IT services, you will have a dedicated adviser who will help you develop a custom plan to help identify the technologies and infrastructure that will support your business goals. Whether you are looking to streamline operations and workflows, improve customer service, prevent cyberattacks, increase profits, or all of the above! Additionally, we will advise, recommend, and guide you regarding how you can transform your company’s processes through technology.

Our comprehensive monitoring and support package includes unlimited monitoring and support 24/7/365, data backup and recovery, disaster recovery planning, cloud and mobility solutions, cybersecurity, infrastructure management, vCIO services and much more customized to fit your specific business needs.

Let Midland IT manage your IT services!

Managing your information technology gives you the freedom to focus more on optimizing your business instead of worrying about its technology. Midland IT provides fully managed IT solutions, which includes everything from infrastructure monitoring and maintenance (including hardware) to security updates and troubleshooting any issues as they arise (even providing remote access).

In today’s competitive marketplace, it can be difficult for companies to find the time or money to invest in proper IT support. The time you consume doing everything yourself is valuable time you could be spending on streamlining and improving your business. As a business owner, you probably have a lot on your plate. Along with all the tasks on your list, you also need to ensure that your company’s IT system is always operational. Keeping up with new technology trends, remembering to install the latest software releases and updates, paying attention to security and data threats, researching and acquiring new devices is also imperative.

As your dedicated IT department, or to supplement your in-house IT team, our fully managed IT services keep you secure and productive. With a flat monthly fee, you’ll receive 24/7/365 monitoring, maintenance, and user support plus a comprehensive suite of IT services.

Proactive IT Management and On-Demand Support

With a focus on the success of its clients, Midland IT delivers high-performing technology solutions and prompt, professional managed IT services and support. We will proactively monitor your IT environment and fix problems before they arise by partnering with Midland IT. You will also receive sound advice, recommendations, and guidance on how to use technology to transform the way your organization does business.

The management burden associated with supporting these systems increases as our reliance on technology grows. Managing security patches, firmware updates, and users all adds up to time spent away from value-producing activities. Let us help.

Professional Service Desk Team

Keeping your systems up and running requires timely and efficient problem resolution. Midland IT’s team of experienced service desk professionals will always respond promptly to your needs. If you need help now, contact us. In addition, we can meet with you to discuss your business model and evaluate your needs. Let us know how we can help.

Ongoing Business Needs and Technology Assessments
In order to improve process and system availability, Midland IT continuously analyses business needs and evaluates technology options.

Managed IT Support in Midland, Texas

Our managed services will keep your small business’ IT network operating at peak levels. Your IT services will be managed by us for a flat fee, so you can focus your efforts on growing your revenue. Give your small business the peace of mind it deserves with ‘s managed services.

When you sign up with our managed services, here are some of the substantial benefits:

• Tailored Packages – We know that every businesses’ needs are completely different from the next, so we offer 100% custom packages for any business size or budget.

• Predictable costs 24/7 – doesn’t charge you more when your network is down or a server fails. Our flat-rate fee covers all of that whenever you need it done.

• Ramped up productivity – Never stress again about network failures, as our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.

• We are always available – Part of what makes our managed services so exceptional is that we are always available, regardless of time or holiday.

You can rest easy when you put your IT support needs in our hands. Contact us today for more information.

Managed IT FAQs

What is managed IT support?

An MSP, or managed services provider, will manage, monitor, and setup the entire technology infrastructure of your business. Maintaining hardware, updating software, and monitoring all systems is part of this process.

Support from MSPs is generally tailored to the needs of each business. They can help you with IT support and maintenance only, or they can help you with additional things. Consider your VoIP and telecom systems, disaster recovery and data backup solutions, and cloud computing capabilities.

Unlike hiring a full-time employee or spending hours watching over everything yourself, managed services allow you to remain focused on other priorities.

What are the benefits of managed IT support?

Managing your own hardware, updates, and other aspects of your day-to-day operations can be time-consuming or difficult if you lack the expertise or time. It will save you money to outsource these needs rather than hire an internal staff member, and you won’t have to worry about updating all those items yourself. As a result, employees will have more free time and will produce better quality work since they will not be overburdened with work outside their expertise.

The biggest benefits companies enjoy at a glance are:

• Predictable and scalable technology spend

• Better security

• Faster response and resolution time for IT issues

• Better ROI and value

• Increased productivity and efficiency

• Simplifying your digital transformation

• Reliable systems and devices

• Access to a full team of IT and business experts

• Project management and strategic planning

What’s included in a managed IT service plan?

Depending on your needs, budget, and provider, this can vary. All or a combination of these services will be offered by most business IT managed service plans:

• 24/7/365 remote monitoring and management

• Helpdesk services to solve user issues and offer IT support

• Data backup, disaster recovery, and business continuity planning and management

• Software updates, patches, and upgrades

• Comprehensive, next-gen cybersecurity

• Asset tracking and management

• Business forecasting, future planning, and purchasing assistance

• Service level agreement details

What if I already have one or more IT people in-house?

For companies that already have some internal IT support, managed IT support is still an excellent option. This is often called hybrid or co-managed IT. An organization may wish to take advantage of this setup to provide some extra support for their internal team. You won’t have to hire additional employees. An IT project that is being handled by the internal IT team can be made much faster and smoother if a managed service provider is on board. A managed service provider (MSP) can step in and provide support for your business if its needs or goals are outside its expertise. Perhaps you’d like your internal employee to focus on the company’s high-level, strategic goals. You can offload the burden of everyday IT needs and troubleshooting to a managed IT service provider.